This Managed Support Service Plan is for customers who have workstations (Laptops, desktops, all-in-ones) deployed with a Standard Operating Environment (SOE)

• 24x7 Network Operations Center Monitoring: Unlimited Remote
• 10 x 5 Help Desk / User Support: 0.5  hours

Full Terms and conditions can be found in the Manages Services Agreement.

Requires a Business Hours  Vendor support plan to be in place.