cPanel Essentials
cPanel is an industry standard, off-the-shelf product used all over the web. The easy-to-use online interface is accessible from wherever you are, allowing you to easily install applications, manage domains and check website statistics.
Disk space | 10 GB |
| Monthly data limit | 20 GB |
| Number of databases | 2 |
| Database storage | Included in 10 GB |
| Subdomains | 5 |
| Add-on domains | 2 |
| Alias domains | Unlimited |
Support (Web Products)
Included
- Purchasing, renewing your IT&C products
- Increasing or decreasing specifications of your IT&C Products (may
be subject to additional recurring charges)
- Showing you the steps to use our products
- Diagnosing connection or access errors
- Resetting Root Password
- Resetting mailbox Password
- Ensuring our systems and architecture are up and running and available
Examples of what is not Included
- Configuring and customizing your application settings
- Troubleshooting network connections
- Creating websites and content (naming, drafting, building, publishing)
- Getting people to your website
- Learning how the Internet works (code, servers, and connections)
- Training about your computer, mobile device, or tablet
- Any client, script, application or content installed by Customer
- Control panel (Parallels Plesk, or cPanel/WHM) plugins & add-ons
- Applications in the Parallels Plesk Application Vault and/or cPanel Application Catalogue
- Installing third-party SSL certificates
- Training about using the Internet
- Configuring your website’s SEO settings
- Creating custom DNS zone files
- Troubleshooting any third-party services
- Helping with any root-level server customization
- Configuring your email client
- Configuring your FTP client
- Troubleshooting third-party domain registrations
- Troubleshooting private name servers
- Checking for cross-browser compatibility
- Troubleshooting hacks due to customer-controlled vectors
- Creating and deleting web pages
- Adding content to your Online Store (copy, images, video)
- Customizing images (quality, color, size, aspect ratio)
- Customizing Online Store template
- Helping with your website layout or design
- Adding custom code (HTML, JavaScript, CSS) to your website
- Troubleshooting third-party networks or applications
- Troubleshooting any third-party services
- Troubleshooting third-party domain
- Troubleshooting private name servers
- Configuring your shipping and payment options
- Uploading files to your Online Store
- Monitoring your storage allowance
If IT&C's assistance is required for any non supported action, IT&C will advise if said action can be performed by IT&C.
Any action that can be performed by IT&C will be charged based on our standard rate at that point in time.