This Managed Support Service Plan is for customers who have business hours wireless access point infrastructure requiring 10x5 support. It includes:

• 24x7 Network Operations Center Monitoring
• 10x5 Help Desk / User Support: 10 minutes/device/month in aggregate
• 8 x 5 On-Site Support: 10 minute/device/month in aggregate

Full Terms and conditions can be found in the Manages Services Agreement.

Requires a Hardware and Software Wireless Access Point Vendor support plan to be in place.